System Enhancers
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The items in this column are "external" to the information
system itself but can be very important
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Awareness
These included the marketing and any effort we make to make sure
users are aware of the services and resource that are available.
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Instruction
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User Models
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Informaton Resource Services
/indentfier (locator)/Browser/Retrievial/Presentation Services
This is the part of the systems that performs the above services
for the user.
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Information Resouces
Informaton resources maybe widley distributed and be available in
multiple formats
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