Classic Note Entries

Information Problems

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Tools of IA

  • Ontological clarifiers
  • Taxonomic structures
  • Diagraming techniques
  • User research
  • Market research
  • Organizational research
  • Heuristic evaluations

Connection to and Collection of Information

from Abby the IA


Types of Information

  • Misinformation: Information that is false, but not created with the intention of causing harm (e.g. someone posting an article containing now out of date information but not realizing it).
  • Disinformation: Information that is false and deliberately created to harm a person, social group, organization or country (e.g. a competitor purposely posting false statistics about your organization with an intent to discredit you)
  • Mal-information: Information that is based on reality, used to inflict harm on a person, organization or country (e.g. someone using a picture of a dead child refugee )(with no context) in an effort to ignite hatred of a particular ethnic group they are against.
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